FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

If you can’t find the answer here please feel free to call 9823 3222 between 9am and 3pm for assistance.

  • Opening days & times?

    We are open from 9-4:30pm daily, we recommend arriving no later than 2pm.
    There is no admission after 3:30pm.
    We are open everyday except Christmas day, Boxing day, New Years day and Good Friday.

  • Do we need to make a booking?

    No we don't take bookings but if you have a large group please email info@calmsleyhill.com.au for group entry price information.

  • Can we pre-purchase tickets?

    You can purchase tickets at reception on arrival, from time to time we do have online deals available in our shopping cart please feel free to check them out.

  • Do you accept eftpos and credit cards?

    Yes we accept eftpos, Visa and Master card.

  • What do we offer?

    Calmsley Hill city farm offer a wild range of both Farm and Native Animals, as well as a number of farming shows and demonstrations (see the time table for more information) Please feel free to have a look around our website for more information.

  • Can I book tractor ride tickets or buy animal feed online?

    No due to timing and availability tractor ride tickets cannot be pre purchased, on busy days we put on as many extra rides as possible to do our best to ensure no-one misses out. Our customer service team will be happy to help you with animal feed when you arrive.

  • Can I bring my dog/pets onto the farm?

    No, dogs and other pets are not permitted on site (this includes the carpark area)

  • What food does the cafe offer?

    The cafe offers a wide variety of food inc burgers, hot chips , chicken nuggets etc as well as soft drinks, coffee and tea and ice creams. Please note hot food is served between 11:30 and 1:30pm with the cafe closing at approximately 2pm.

  • Can we bring our own food?

    Yes please do.

  • Can we bring our own BBQ or Cooking equipment?

    No, gas or electrical equipment is not permitted on the farm.

  • Do you have lockers?

    No sorry we do not offer lockers but the carpark is right at the entry and you can get a pass out to get things from your car.

  • Do you have picnic areas?

    Yes we have picnic areas all over the farm, if you are meeting a large group you can reserve one for a small fee ( email info@calmsleyhill.com.au) otherwise they are on a "first in best dressed" basis.

  • Do you have BBQs?

    Yes there are a number of free use electric BBQ's around the farm for everyone to share.

  • Do you have Fridges for visitors to use?

    No.

  • Large groups need to book!

    If you have a large group it's a good idea to email info@calmsleyhill.com.au and the customer service team will be able to help you with your enquiry.

  • Vacation Care groups, childcare and playgroups need to book!

    Yes, use the booking form located on the contact page and we'll get back to you shortly to confirm your booking.

  • When do you have camping?

    Camping runs from September till April, we typically have it once a month but you are able to book a private night for you and your friends on any other night.

  • Do you have farm stay accommodation?

    No.

  • Do you do pony rides?

    No.

  • Can I hold a Koala?

    No, in NSW holding a Koala is not permitted, at our 2pm Keeper talk you have the opportunity to get a photo with a Koala.

  • What is the weather like there today?

    Check out our weather camera Link

  • Should we come if it's raining?

    We have lots of undercover space and paved pathways, so why not.

  • Do you have Birthday Party Packages?

    Yes for more information checkout the page under the events tab.

  • Can we bring a gas bottle to inflate balloons?

    Yes but you need to advise the customer service team.

  • Do you offer gift certificates?

    Yes we do, you can purchase them online on the Pricing and Offers page under the Visitor information tab.

  • Is there access via public transport?

    Yes we have a bus stop right out the front. Use the plan my trip website https://transportnsw.info/trip#/

  • We're a tourist staying in the city and we'd like to visit you!

    Great idea, you could either come out via public transport, take a taxi or come for a quick (approx 1hr) with AEA luxury tours email them on info@aealuxury.com.au to find out how

  • Is the farm accessible for prams, wheelchairs or walkers?

    Yes we have paved pathways and sealed surface all around the farm.